Refund and Returns Policy

Overview

We stand behind the quality of our products and want you to be satisfied with your purchase. If you are not satisfied, we will work with you to resolve any issues.

Physical products may be returned within 15 days of receipt. After 15 days, returns will not be accepted.

To be eligible for a return, the item must be in its original condition, unused, and returned with all original packaging and components.

Non-Returnable Items

Returns

To initiate a return, please use our Contact Us page and include your order details.

Once your return is received and inspected, we will notify you of approval or rejection of your refund.

If approved, refunds will be issued to the original method of payment within a reasonable processing time.

Shipping Returns

Customers are responsible for all return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of returned items.

Return your product to:

The Solar Pathfinder™ Company
PO Box 35
Linden, TN 37096

Exchanges

We only replace items if they are defective or damaged. Please use our Contact Us page for assistance.

Need Help?

For any questions related to returns or refunds, please visit our Contact Us page.